Current issues in hospitality industry 2020 Some Table 3 also exhibits the overall occupancy for Malaysia for the year 2020 where the state of Perak was the top in the list accounting 32. Strategies to flatten the COVID-19 curve such as community lockdowns, social distancing, stay-at-home orders, travel and mobility Revised projections show a worsening impact of the coronavirus on the U. As with the academic literature review, we examined the time period from January 2018 to September 2020, the most recently available issues at the time of writing. The document discusses current trends and issues affecting the tourism and hospitality industry. Cloud Computing . An Effects of COVID-19 pandemic on hospitality industry: review of the current situations and a research agenda. Derrida, J. Issue 2 2020 Current issues in the hospitality and tourism industry in Brazil . The impact of the coronavirus outbreak on Macao. Current Issues in Tourism Volume 24, 2021 - Issue 19: COVID-19 and Tourism. Domestic travel is expected to grow 3 percent annually and reach 19 billion lodging nights per Fig. SARS seriously shook the Chinese hospitality industry, and in Beijing alone, the revenue loss was $1. vocational schools as well as hospitality businesses to have a more practical curriculum to be able to meet the current requirements of employers. It operates under Bucketlist Publishing Corporation, a company specializing in industry and trade print media. According to predictions from Cybersecurity Ventures, it will increase by 15 percent annually from 2020 through you can build a foundation in hospitality-related history and current problems with a course like Introduction to Hospitality Management Spread the love1. Researchers began employing statistical approaches to analyse tourist data in the The purpose of this study is to give hoteliers a feeling of a road map towards corporate sustainability practices within the hospitality industry, to offer a variety of possibilities for new The reviewed articles focused on different aspects of the hospitality industry, including hospitality workers’ issues, loss of jobs, revenue impact, the COVID-19 spreading patterns in the industry, market demand, prospects for recovery of the hospitality industry, safety and health, travel behavior, and preference of customers. The US lodging sector is expected to experience muted growth in 2025, driven by moderate increase in average daily room rates and stable occupancy levels, resulting in an annual increase in revenue per available room of 1. The market is segmented Current Issues in Tourism. In 2020 (see Figure 3. Michael Hall for their valuable feedback, and two anonymous reviewers for the comments that contributed to improve our article. 3% in the same month last year. 1-4. Discuss thesocial and economic changesthat suggest abright future for the The articles, research studies, and case studies related to the tourism and hospitality industry in the contemporary world, where globalization, digitalization, artificial Download the report here WASHINGTON (Jan. IUBH Discussion Papers- to the issue of business models, analyze the current state of Airbnb and Booking. Hospitality scholar will need to provide answers to a The purpose of this study was to generate a list of top legal issues associated with the employment of foreign workers in the U. wreaking havoc. In high-contact service contexts, employee satisfaction reflects the outcome of positive work behaviour and is inherent in shaping the customer experience (Kurdi et al. Issue 4 2019. Kieu Thuy Tien, Hoang Bui Khue Tu. Issues discussed include changing demographics requiring adaptable marketing strategies, legal issues around liquor Bouncing back after the Covid-19 pandemic was a hope for many industries across the UK. Among G20 countries, the hospitality and The hospitality industry thrives on delivering memorable guest experiences, but it also faces a unique set of challenges that require constant innovation and adaptability. The pandemic has highlighted growing issues in workplace safety, skill The disruptions to the global hospitality industry have been accelerated, particularly after the emergence of the COVID-19 pandemic. 2020. 1007/978-3-030-52243-8_35) The purpose of this study is to emphasize the importance of cyber security in hospitality industry. Issues such as low wages, weak union representation, a high proportion of migrant workers, and poor working conditions create an environment conducive to worker exploitation []. 1849232. The results of these studies were typically derived from sources of secondary data (World Tourism Organization 2020 ) or on the basis of behavior observed on online This study explores the interplay between public measures adopted by the U. 43% followed by Negeri Sembilan The article considers the current trends in the development of the tourism and hospitality industry as the most important ways to develop the geographical, cultural, social and political space. Current issues and trends in the hospitality and tourism industry include: 1. ), the overall tourism industry was hardly aff ected by the COVID-19 pandemic, with an estimated decline to -83. We have gathered together the top challenges facing the hospitality industry in 2021 listed below. Journal of Tourism, Hospitality & Culinary Arts, 13(2), 9-20 Abstract June 2020. Current Issues in Tourism 2020: p. There The pandemic has confronted the hospitality industry with an unprecedented challenge. Typically, this includes CURRENT TRENDS AND ISSUES IN THE TOURISM AND HOSPITALITY INDUSTRY Learning Objectives 1 . Article. Ongoing staff shortages. industry in Malaysia. The reviewed articles focused on different aspects of the hospitality industry, including hospitality workers’ issues, loss of jobs, revenue impact, the COVID-19 spreading patterns in the industry, market demand, prospects for recovery of the hospitality industry, safety and health, travel behavior, and preference of customers. In the global economy, tourism is one of the most recognizable and expanding sectors. In fact, the concept of personalization has been called "a must" for hoteliers as part of the trends in the tourism and hospitality industry. Another game-changing trend is the rise of hotel retailing, as hotels increasingly look to expand their offerings beyond traditional room bookings. 43% followed by Negeri Sembilan amounting 31. As the hospitality industry’s demands evolve, many industry leaders are turning to Maintenance 5. Submit an article The pandemic is highly impacting the Hospitality businesses are continually faced with many challenges regarding trends and customer expectations; the industry is rapidly growing, and organisations are struggling to keep up with the demand. 1080/19368623. In that year, the travel and tourism industry employed 82 million people in China and was valued at $1. ROI was a significant concern for focus group participants and was seen as a major barrier to AI deployment especially for smaller players in the marketplace. Researchers began employing statistical approaches to analyse tourist data in the This research combines different data to examine the US labor market trends during COVID-19. To ascertain the significant difference in The hospitality industry has undergone a seismic transformation since 2020. industry’s employment prospects has not been notably improved, and hospitality and tourism management (HTM) students’ willingness to stay in the industry is low; thus, H&T SARS seriously shook the Chinese hospitality industry, and in Beijing alone, the revenue loss was $1. When it comes to travel in the 21st century, standard This study explores the application of artificial intelligence (AI) and robotics technology in the hospitality industry. Psychological impacts of financial distress are a significant field of study. 6% to the Chinese economy,” says Julia Simpson, president and chief executive of the World Travel & Tourism Council (WTTC). But in recent years, the limitations of these legacy systems became more obvious, like how they cannot easily support remote work and collaboration or install updates in real-time. Satisfied employees typically exhibit higher levels of motivation and engagement which, in turn, influences the quality of service It goes without saying that the pandemic and ensuing economic downturn greater than the 2008 recession and chaos caused by fluctuation in demand have had a significant impact on hospitality The tourism industry has the capacity to generate the movement of millions of people and, consequently, contribute to the entry of thousands of foreign currency in tourist destinations, which Top 20 Current Global Issues We Must Address. This issue has been exacerbated by factors such as immigration policies, low unemployment rates, and a lack of interest in service-based careers among younger generations. Of particular It is found that low-preparation jobs in leisure and hospitality are the hardest hit and slow to recover. Current Issues in Tourism, 24 (19), 2735-2739. The impact of COVID-19 was felt across many industries worldwide in 2020, but the travel industry in particular was severely impacted. Early studies (Dann, 1981; Mansfeld, 1992; Pearce, 1996) concentrated on tourist behaviour and motivation, with researchers attempting to understand why individuals travelled and what factors affected their decision-making. 2-trillion-strong industry and generates more than 12% of the GDP. The following report outlines the current stateof the industry in terms of employment, consumer travel sentiment, occupancy, and industry trends in August 2020 compared to the immediate impact of the pandemic in March and April 2020. , 2011; Pranoto, 2011). Design/methodology/approach The paper opens by identifying The present study examines the relationships between absorptive capacity, team culture, competitive intelligence awareness, entrepreneurial behavior, learning capability, and sustainable The main research concerns incorporated individuals’ risk perceptions (Zheng et al. 30, 2023) – The hotel industry in 2023 is projected to surpass pre-pandemic levels of demand, nominal room revenue and state Industry resilience: tourism, hospitality, and urban shocks According to Sydnor-Bousso et al. Issues discussed include changing demographics requiring adaptable marketing strategies, legal issues around liquor In conclusion, the hospitality industry's outlook for FY 2024 promises a tapestry of innovation, sustainability, culinary delights, flexible travel trends, wellness prioritisation, personalised services through data-driven insights, AI and robotics integration, social media as an engagement catalyst, and the groundbreaking frontier of neurohospitality. Lashley [] describes this environment as ‘neo-slavery,’ highlighting the Acknowledgements. When inquiring about the outcome of epidemics, research is preoccupied with 1 SYLLABUS HRI 506/XW: Current Issues in Hospitality Management (1 credit) (Spring 2014) Department of Apparel, Events, and Hospitality Management Instructor Time and Location Lakshman Rajagopal, PhD, CHE Online 10 MacKay Hall Phone: 515-294-9740 Email: lraj@iastate. 1788231. If businesses in the hospitality industry want to be prepared for the changing needs of their consumers regarding sustainable travel and Cornell Hospitality Quarterly: 5: 7: Current Issues in Tourism: 5: 8: International Journal of Contemporary Hospitality Management: 21: 9: International Journal of Culture, Tourism, and Hospitality Research: 1: 10: International Journal of Hospitality and Tourism Administration: 4: 11: International Journal of Hospitality Management: 15: 12 Current challenges occurring from the Covid-19 pandemic indicate that the tourism and hospitality sectors are highly sensitive to changes and are crucial for the global economy (Polyzos et al. COVID-19 has unparalleled systemic effects leading to a historic global slowdown (Gössling et al. So, start impressing your customers and outpacing your competitors. The effects have been even greater than what we saw in 2001 and 2008. 7% in March 2020, compared with 52. 9. , 2020; Pahrudin et al. The sector as such faces many significant challenges both near term and longer term. The hospitality and tourism environments are A Quick Guide to the Hospitality Industry. After years of pandemic-related turmoil the UK hospitality industry has recovered surprisingly well, but some issues still pose significant obstacles for operators. The hospitality industry has been decimated by Covid-19 and the resulting lockdowns across the globe. A low level of job satisfaction is cited as the reason for this high turnover, and this turnover is believed to be caused by stress and work overload due to the rapid growth However, in early 2020, the COVID-19 pandemic struck and the hospitality industry was one of the worst hit. There’s no shortage of challenges facing the hospitality industry today. Yet, the Hospitality businesses are continually faced with many challenges regarding trends and customer expectations; the industry is rapidly growing, and organisations are struggling to keep up with The travel industry has shown remarkable resilience in the face of economic uncertainty, tightened disposable incomes and the shadow of the pandemic hanging overhead The global tourism industry has already suffered an enormous loss due to COVID-19 (Coronavirus Disease 2019) in 2020. Jung, M. 5 hospitality industry trend "booming global tourism", travel restrictions in 2020 have facilitated the rise of the staycation. Table 3 also exhibits the overall occupancy for Malaysia for the year 2020 where the state of Perak was the top in the list accounting 32. The research has a two-fold approach. From bustling hotels and cozy neighborhood cafés to thrilling An emerging literature concerning the impacts of Covid-19 on tourism also exists, exploring issues such as negative economic impacts, employee uncertainty, business The EHL Insights Report: Hospitality Outlook 2025 takes an expert look at five key trends shaping the future of the hospitality industry. No of comment. 2020 doi: 10. 3bn (Dombey, 2004). The nature of the industry is very dependent (DOI: 10. Current Issues in Method and Practice. It is important The current call for papers seeks for contributions (either theoretical or applied in nature) to examine, discuss and evaluate the challenges facing the hospitality sector. According to the Department of Tourism (DOT) Secretary Bernadette Romulo-Puyat, the industry also employs about 5. As such, it is even more important for During the early months of the pandemic, Indonesia’s hotel occupancy rate fell to only 19. Design/methodology/approach The paper opens by identifying Current conditions in the state of the hospitality industry include leisure travel, employee challenges and reinvented guest programming. edu Office hours: By appointment only Course information Focus on current The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. This wave was also caused by pressure from consumers. As smart technologies rapidly permeate the hospitality industry, understanding their impact on guest experiences is crucial. (2020), “A multi-stakeholder partnership to fight food waste in the hospitality industry: a contribution to the United Nations Sustainable Development Goals 12 and 17”, Journal of Sustainable Tourism. Abstract Sustainability issues are becoming increasingly important in the hospitality sector during crisis times such as COVID-19 and post-pandemic. The national occupancy rate is also expected to reach a new peak for the industry, hitting 66% by the end of the year – more than double its pandemic low of 30% in 2020. ‘We expect more foreign-branded hotels opening in the next 12 to 36 months. 5%. vocational schools as well as hospitality businesses to have a more practical curriculum to be able to Abstract. The healthcare industry has experienced major shifts due to the COVID-19 pandemic. Normal travel was constrained as nations worked to prevent With the US hotel industry facing group business cancellation rates of 40 percent in the next 90 to 120 days, 1 the hospitality industry is at the forefront of the pandemic's economic effects. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. In The pandemic in 2020 affected the hospitality industry severely—as we have never seen before. 5 hospitality industry trend “booming global tourism”, travel restrictions in 2020 have facilitated the rise of the staycation. Browse; Search. 4% of total global tourists arriving in Malaysia from The hospitality industry is vulnerable to data breaches and cyberattacks. Behera (2014) analysed the current state of the tourism industry in Odisha. The report outlines five key issues facing the hotel industry today: The study found that sit-in guests dropped to zero in many countries as governments across the world instituted social distancing initiatives, movement restrictions The significant change during the COVID-19 can be related to declining demand for leisure and hospitality services due to the lockdowns or other limitations on mobility. The outbreak had become a public health emergency of international concern. However, it has also led to cultural homogenization. In order to encourage the development of Malaysia tourism industry, various programs have been established by the authority as well as the public sector. The hospitality industry is characterised by its significant consumption of energy and natural resources to cater to the needs of its clientele []. The pandemic has further accelerated human resource issues across the country in 2020. Hospitality Global In this article we will be covering everything from shifts in consumer behaviour and expectations to hotel concept trends, bringing you up to speed on the latest hotel 13 Hospitality Industry Challenges. , 2021; Sigala, 2020), revealed that the pandemic covid-19 given significant impact on tourism and hospitality industry such as travel bans, and physical and occupational groups of employees. government to combat COVID-19 and the performance of the American hospitality industry. To determine the current trends in hotel industry as assessed in terms of lifestyles, brand, food supply chain, technology and rules and regulation; 2. The tourism industry in Jamaica, as elsewhere in the Caribbean, has provided government interests and tourism stakeholders with increasingly profitable economic benefits. After the Glasgow COP26 climate change summit, nations committed themselves to further speeding up their decarbonization strategies and providing a new, Starting from the classical distinction of a restau-rant's front-and back-of-the-house processes, this paper presents an overview on current developments in the restaurant industry 1 SYLLABUS HRI 506/XW: Current Issues in Hospitality Management (1 credit) (Spring 2014) Department of Apparel, Events, and Hospitality Management Instructor Time and Location AI and hospitality and tourism marketing AI has great potential to significantly affect the hospitality and tourism sectors by both enhancing operational efficiency and improving Despite the issues that the hospitality industry encounters in retaining talented employees, little attention has been paid to the development of retention strategies, resulting The studies show that the techniques currently utilized by hotels to prevent cyber attacks are mostly rudimentary and outdated and thus hospitality industry becomes even more vulnerable Hospitality industry hiring in 2024 is being impacted by seven key trends. However, it’s not all cause for concern; with every new More than 670,000 hotel industry operation jobs and nearly 4 million hospitality jobs were lost in 2020 due to the pandemic, the American Hotel and Lodging Association's COVID-19 has affected every sector across the globe, and the hotel industry is among the hardest hit. FHSS Blog. 3). And there is little relief in sight. As a result, hotels are not expected to record any or limited profits with occupancy below 40% from March 2020 until at the end of the The purpose of this study was to generate a list of top legal issues associated with the employment of foreign workers in the U. 1770706. Current Issues in Tourism (536 citations), Journal of Travel Research (436 citations), Journal of Destination Marketing and Management (266 citations), and Journal of Hospitality and Tourism Technology (239 citations) are the Celestin (2020) demonstrate that hotel and hospitality industry for less than a year. For some countries such as Italy and Spain, the hospitality industry represents as much as 15% of GDP and thus is key to their economic recovery. This period of change is set to continue through 2022 and 2023, with shifts in demographics and Second, the most influential journals are found to be Tourism Management, Current Issues in Tourism, and researchers Timothy H. [3] Dube, Kaitano, Godwell Nhamo, and David Chikodzi, COVID-19 cripples global restaurant and hospitality industry. , 2020; Shehzad et al. Revision. Hospitality groups are also increasingly adopting sustainable building techniques and are generally trying to adopt a 360-degree strategy that allows them to be sustainable The hospitality industry is a large subsection within the service industry and is comprised of four main areas: Food & beverage, travel & tourism, lodging, and recreation. Purpose of the study: The hospitality industry is responsible for supporting millions of jobs across the World. Impacts of population aging on tourism development in China: direct, indirect and spatial perspectives Comprehensive framework for understanding consumers’ intentions of artificial intelligence devices in the hospitality industry: a meta-analysis. (86%) of respondents said they were ‘concerned’ or ‘very concerned’ about the current price of energy. 8 trillion, while recent analysis released by WTTC and Oxford Artificial intelligence applications and robotic technologies, which are rapidly spreading and widely used throughout the world, are discussed by different disciplines in the literature. , 2021; Hao et al. From The hospitality industry brings people together, creating meaningful connections and unforgettable experiences. The study also offers recommendations on how tourism and hospitality industry in Nairobi may increase the destination profile online by offering products and services all under one portal instead Purpose: A number of hospitality businesses are understaffed and are experiencing severe labor shortages, in various contexts. Given specific hospitality industry events and circumstances, industry professionals need to view the law The COVID-19 pandemic, as an exogenous shock, has unexpectedly and significantly disrupted tourism. The pandemic has confronted the hospitality industry with an unprecedented challenge. The study suggests that the average energy bill for hospitality 6. Claudia tom Dieck and Dimitrios Contemporary trends and issues in the hospitality and tourism industry often generate opportunities and challenges. Hospitality and tourism industry business must stay current with the current developments in order to avoid being left behind (Dube et al. These factors are driving both current and potential workers towards other sectors that offer more Despite the issues that the hospitality industry encounters in retaining talented employees, little attention has been paid to the development of retention strategies, resulting Hotels had to cut their employees and offer discounted prices to retain occupancy during the COVID-19 pandemic. 1080/09669582. 1 highlights the increasing volume of articles over the years and particularly in the period since 2004. Some key trends include an aging population that has more time and money to travel, shorter work weeks enabling more leisure time, and higher disposable incomes. [Google Scholar] McCartney G. 2/2020). By keeping up with the industry as a whole, hospitality facility managers, especially hotels, need to make sure they deliver an excellent guest experience that With the start of the new year, the ArentFox Schiff Hospitality Industry team reviews 10 of the most pressing legal issues for hospitality companies in 2023. (2011), there is limited research into the impacts of disasters on specific industries, echoing This study, titled “Hospitality Industry During COVID-19 Crisis: Review of the Current Situation and Sustainable Post-Crisis Response”, is a review of published studies, Visit Hospitality Net for up-to-the-minute hotel industry news, opinion articles, panel discussions, breaking news, hotel openings, appointments, industry events and conferences After falling by 75 percent in 2020, travel is on its way to a full recovery by the end of 2024. The primary activity in hospitality is serving people (Jakada and Gambo, 2014). To be successful, companies must put together the requisite data, In Florida, where tourism accounts for up to 15 percent of the state’s revenue, officials said it will take up to three years for the industry to recover. As the hotel industry realizes the purpose and profit of fusing service with technology, Deloitte's hospitality insights explore how data can be used to revolutionize the experiences of guests who want to buy into better. Against this backdrop, digital transformation (DT) has become increasingly crucial for hospitality firms to improve customer experiences and gain competitive advantages (Helal, 2023, Iranmanesh et al. The aim of the Special Issue is to discuss the main current topics relative to marketing and sustainability in the context of the hospitality industry. Guests can adjust room settings, request services, and even arrange transportation, all through voice commands. 2. Henderson and Ng (2004) examined how SARS slumped the hospitality industry in The COVID-19 pandemic, as an exogenous shock, has unexpectedly and significantly disrupted tourism. IN VIETNAMSE HOSPITALITY INDUSTRY . This review focuses on the hotel industries current situation and highlights the possible strategic outcomes for the future after the pandemic times. The current study, therefore, aims to review and discuss the employee retention strategies in the hospitality industry in order to In stark contrast to last year's no. The Influence of Artificial Intelligence on the Hospitality Industry Modern technological applications, such as AI and robotic technologies, are widely used in the hospitality industries, including hotel businesses, tourism businesses, Journal of Hospitality and Tourism Management 2021. We should learn from their experiences to devise better The COVID-19 pandemic has drastically affected everyday life and business. hospitality industry and to identify factors This study reports on a systematic review of the published literature used to reveal the current research investigating the hospitality industry in the face of the COVID-19 Jayawardena et al. While I do not know how we are going to pay for the The present study examines the relationships between absorptive capacity, team culture, competitive intelligence awareness, entrepreneurial behavior, learning capability, and sustainable Instead, issues that were given much more importance in the focus groups than in the literature are the cost and ROI issues related to AI (Samara et al. Child labor also remains an issue. Potential Down Market Pressures . noted that SARS pandemic had negative implications for the tourism and hospitality industry, with a global cost of $15 billion, and led to job losses in the A review of the current hotel industry situation in Malaysia. In this article, we get key insight from one of our clients, an entrepreneur Challenges and Growth Trajectory of the Hospitality Industry in South Africa (1994-2020) June 2021 African Journal of Hospitality Tourism and Leisure 10(10(3)):1077-1091 Hospitality and tourism (henceforth, H&T) research is experiencing a renaissance caused by an unexpected event, COVID-19. In the research study of Waligo et al. doi: 10. In today’s competitive world, the hospitality industry is facing various contemporary issues related to environment and sustainability issues. “If you use 2019 as a benchmark, travel and tourism contributed 11. From tourism lockdown to With the advancement and prevalence of digital technologies, the hospitality industry is evolving into a smarter era (Pencarelli, 2020, Stylos et al. Reasonable expectation of guests is being well served. Introduction. Our research suggests that recovery to pre-COVID-19 levels could take Hospitality businesses are expected to make substantial changes to their operations in the COVID-19 business environment in order to ensure employees’ and customers’ health and As the US federal government starts enacting measures to mitigate the pandemic's economic impact, we highlight important issues under discussion that may affect the This study explores the vulnerability and resilience of the US Leisure and Hospitality industry sector-wise by taking employment levels in seven different business segments. At the beginning of 2020, around 160 million were forced Explore the current issue of Current Issues in Tourism, Volume 27, Issue 24, 2024. 1788231 Corpus ID: 221054305; Effects of COVID-19 pandemic on hospitality industry: review of the current situations and a research agenda @article{Gursoy2020EffectsOC, title={Effects of COVID-19 pandemic on hospitality industry: review of the current situations and a research agenda}, author={Dogan Gursoy and Christina The current study, therefore, aims to review and discuss the employee retention strategies in the hospitality industry in order to keep talented employees for a longer period of time. The pandemic has highlighted growing issues in workplace safety, skill gaps, technology adoption, and work reorganization in the hospitality industry. Export revenues from tourism could fall by $910 billion to $1. 0, a web-based maintenance management system that acts as an This article will highlight the current applications of three innovative technologies in the hospitality industry and illustrate how technological innovations can transform hospitality Since December 2019, the global pandemic COVID-19, an immense health emergency, has raised significant challenges to public health systems and the economy 3. It is the third-largest export category (after fuels and chemicals) and in 2019 accounted for 7% of worldwide trade. They opined that Chinese customers realized the importance of hygiene and health-related matters, which led to a change in their dining habits. Indicatively, in the The tourism and hospitality industry is sensitive to health diseases, and as it is happening, the Covid-19 caused many degradations to the industry; therefore, paradoxical actions of enhancing the current quality and adopting novel strategies always are required to the sustainable development of this industry. In 2022, the hospitality industry continued to be influenced by lingering impacts from the COVID-19 pandemic, such as labor shortages and supply chain issues, but the market has taken steps to The hospitality Industry & the impact of COVID-19 . This sector plays an essential duty in improving the country's economy. The paper found The purpose of this study is to examine the current literature pertaining to the impact of COVID-19 on the global hospitality industry. Hoteliers and restaurateurs are struggling to Post-election clarity and ADR increases likely to sustain hotel performance through 2025 amid modest demand growth. Contemporary trends and issues in the hospitality and tourism industry often generate opportunities and challenges. 4 million people under various sectors such The legal environment of the hospitality industry is forever evolving and changing. , 2021). 7% of GDP in 2019 and employed 14% of the workforce, or 5. The pandemic, which paralyzed the industry's sectors at a global scale, causing devastating and still rising economic and operational externalities, inspired an unprecedented research explosion (Sigala, 2020). (2000), Of Hospitality, Stanford University, Stanford. The hospitality industry has significantly influenced the global environment. Based on comprehensive research and 2. Based on our systematic review of 48 Introduction. 68% on average (Malaysian Association of Hotel, 2020). Globalization has increased tourism development through reduced travel costs and increased online information access. 1 Historical Evolution of Tourism and Hospitality Research. The authors thank the Co-Editors of Current Issues in Tourism Chris Cooper and C. The issue of fair treatment, drawing right development paths, and good employee benefits is also a way In 2020, the It’s an exciting time to be in the industry. It is not an overstatement that the tourism and hospitality industries experienced their worst crisis during the latest pandemic (UNWTO, Citation 2021). 1. For decades, hotel software was installed on-premise, on the hard drives of computers behind the front desk or in the back offices. Even with the ‘Eat Out to Help Out’ scheme in place around strict curfews and restrictions to counter the pandemic’s economic impacts, the hospitality sector was one of the hardest hit – and continues to be. Implementation of Technology Purpose of the study: This study aims to provide an overview of the key issues and challenges faced by the COVID-19 pandemic in the Malaysian tourism and hospitality industry, lessons learned from The Philippines’ hospitality industry is currently weathering a blow from COVID-19. The study is based on past literature and peer-reviewed articles published between 2010 and 2020. With tourism The hospitality industry has significantly influenced the global environment. Volume 2 . , (2013), contemporary issue is an issue which is related to any subject matter which creates a positive and negative impact on the business practices and performance. This level of self-service is a key aspect of the . It is found that low-preparation jobs in leisure and hospitality are the hardest hit and slow to recover. As of October 2019, tourism in the country is a Php 2. Not only has tourism’s predictable growth trajectory been derailed, but the industry is also facing new pressing challenges due to global travel restrictions and COVID-19 containment (World Tourism Organization [UNWTO], 2020). 2020), civil liberty (Baum and Hai 2020), and crisis management of businesses (Romagosa 2020). Mass tourism has created environmental pressures through overcrowding but fair trade aims to ensure local communities The hospitality industry, a vital economic sector, faces significant scrutiny regarding its labour practices. 29(5), 527-529, DOI: 10. on sustainable practices in hospitality through the Web of Science (WoS) and Scopus databases; spanning over 2 years (2020–2021) pre-and amid the COVID-19 pandemic and extending the scope in De Visser-Amundson, A. [4] Asheber, Ye and M Shkoda. 2 Many countries in the region rely heavily on tourism; for example, in the Philippines, it accounted for 12. The study used a semi-log model for t he period fro m 2000 to 2009 in order to examine t he growth of tourism in Here are 22 of the most significant hospitality trends for 2025. Hospitality retailing. The current study, therefore, aims to review and discuss the employee retention strategies in the hospitality industry in order to keep talented employees for a longer period of time. First, the title contains the term "hospitality industry". Issue 1 2020. As the US federal government starts enacting measures to mitigate the pandemic's economic impact, we highlight important issues under discussion that may 1. 1080/13683500. S. For some countries such as Italy and Spain, the hospitality industry represents as much as 15% of GDP and thus is The hospitality industry employees' well-being is relevant for practitioners and researchers alike. Issue encourages papers that focus on applied marketing strategies and practices related to sustainability in the hospitality industry based on (but not limited to) the following themes Established in 1996, Travel Update Philippines is the country’s only travel trade newspaper, published twice each month for a total of 20 or more issues a year. Staff shortages have continued to affect the hospitality and tourism sector worldwide, ever since the pandemic. Overall, our Established in 1996, Travel Update Philippines is the country’s only travel trade newspaper, published twice each month for a total of 20 or more issues a year. Socio-Economic Issues in Hospitality Industry after Pandemic. It should be noted that while hotels are the featured focus of these outlets, they include content that considers many other industry segments (e. , 2023). In many cases, hotels and restaurants are finding it difficult to the country in tourism sector (MIDA, 2020). Academic interest in hospitality employee well-being (EWB) has been steadily rising. Deloitte provides hospitality organizations with predicative, tech-driven insights that help them elevate their services and In early January 2020, a seafood In December 2019, China reported an outbreak of a form of pneumonia with unknown causes. The recent global pandemic is a natural experiment for exploring the role of government interventions and their direct impact on hospitality stock returns in the U. Thus, the study sought to examine the role of the hospitality industry on economic growth in the USA. We also acknowledge the participants and organizers of the 2020 Conference of Digital Marketing and eCommerce, We present a comprehensive review of the 48 articles on sustainable practices in hospitality through the Web of Science (WoS) and Scopus databases; spanning over 2 years (2020–2021) pre-and amid The group is further anticipating the construction of 2,120 rooms annually between 2023 and 2025, a sharp increase from the 720 rooms completed yearly between 2020 and 2022. , Citation 2020). , food and beverage, OTAs, cruise Challenges and Growth Trajectory of the Hospitality Industry in South Africa (1994-2020) June 2021 African Journal of Hospitality Tourism and Leisure 10(10(3)):1077-1091 Despite the issues that the hospitality industry encounters in retaining talented employees, little attention has been paid to the development of retention strategies, resulting in poor organizational performance and sustainable growth. DOI: 10. Then, when writing about the structure of reviewed papers by segment (line 112) you write "papers mainly focused on the tourism industry, followed by the hospitality industry", which suggests that both "hospitality industry" and "tourism industry" are parts of "hospitality industry". The hospitality and tourism environments are constantly changing. , 2020). Henderson and Ng (2004) examined how SARS slumped the hospitality industry in 1. g. With unprecedented challenges faced by the hospitality industry in the COVID-10 era, hospitality scholars are expected to shift their research focus to develop solutions for the industry. Purpose The purpose of this commissioned paper is to offer some personal reflections on sustainability within the hospitality industry. economy, including a loss of 8 million jobs in the hospitality sector by the end of April due to The hospitality industry has been most impacted by the COVID-19 pandemic, with the lockdowns, travel bans, and social distancing severely impacting organizational performance. How you adapt and respond to current issues right now could shape your business or your Hospitality career direction for years to come. Effects of COVID-19 pandemic on hospitality industry: review of the current situations and a research agenda Due to the Covid-19 pandemic, the world’s economy was shut down almost overnight (UNWTO, 2020). A crisis is defined as ‘an unpredictable event that threatens important expectancies of stakeholders related to health, safety, environmental, and economic issues, which can seriously impact an organisation's performance and generate negative comments' (Coombs, 2019, p. hospitality industry and to identify factors defined by the We like to appreciate the anonymous reviewers and the editorial board of Current Issues in Tourism for their professionalism and help towards ensuring that this article is successfully published with high standard. Reviewer . com The research addresses two important concerns, first, pertains to the major challenges that hospitality and tourism industry faces amid current conditions; and second relates to the vital The document discusses current trends and issues affecting the tourism and hospitality industry. , 2022). Today's hospitality and tourism industry is sensitive to various external and internal The term COVID-19 concern’s scholars around the world due to the impact of the pandemic on the tourism and hospitality industry (Duro et al. 5% during the forecast period. In stark contrast to last year’s no. As The literature on smart technologies and digitalisation in the tourism and hospitality industry indicates that reducing gas emissions in the industry may need to start with Thanks to the deep dive by Shabani and Munir in A Review of Cyber Security Issues in Hospitality Industry (2020), we’ve got a treasure trove of strategies to keep those The hospitality industry in Malaysia is estimated at USD 4 billion in the current year and is poised to register a CAGR of greater than 6. 2. Comments. , 2020; Singh & Singh; Ambardar et al. First, our study advances a new proposal to reduce the lack of moderators in the investigation of hedonic price models (Arora & Mathur, 2020). . After reviewing and evaluating research and articles, currently, robotics Purpose The purpose of this commissioned paper is to offer some personal reflections on sustainability within the hospitality industry. It particularly hits the hospitality industry hard since hotel businesses are highly human-centric and the unprecedented world event has adversely resulted in severe manpower leakages and a dilution of talent pool. Hospitality Industry News: Find the Latest Hospitality Sector News, Insights, Analysis & Updates from all top sources for the Indian Hospitality Industry on ET Hospitality. The comparison of such Artificial intelligence applications and robotic technologies, which are rapidly spreading and widely used throughout the world, are discussed by different disciplines in the Originality/value The paper reflects current issues and challenges from the perspective of tourism and hospitality practitioners on managerial and operational issues This unit is about encouraging your learners to consider the impact of the hospitality industry on the wider environment and their role in maintaining a sustainable environment. Our research explores the various Staff shortages, digital adoption competition and environmental concerns are just some of the current issues in hospitality that every business and professional should be aware of. Labor Shortages: One of the most pressing challenges faced by the hospitality industry is the shortage of both skilled and unskilled labor. Volume 27, 2024 Vol 26, 2023 Vol 25, 2022 Vol 24, 2021 Vol 23, 2020 Vol 22, 2019 Vol 21, 2018 Vol 20, 2017 Vol 19, 2016 Vol 18, 2015 Vol 17, 2014 Vol 16, 2013 Vol 15, 2012 Vol 14, 2011 Vol 13, 2010 Vol 12, 2009 Vol 11, 2008 Vol 10, 2007 Vol 9 challenges for the tourism & hospitality industry due to COVID- 19 (No. Yanan Jia, Anshul Garg & Joaquim Dias Soeiro There is relatively high level of employee turnover in the hospitality industry compared with other industries, which leads to enormous additional costs every year (O’Neill et al. The hospitality industry is confronted with two significant challenges, namely the impacts of global warming and the subsequent reduction in biodiversity []. In book: Information Systems, 17th European, Mediterranean, and Middle Eastern Conference, EMCIS 2020, Dubai, United Arab Emirates, November 25–26, 2020 The integration of voice technology is a reflection of the current trends in the hospitality industry, particularly the shift towards automation and data-driven personalization. As the effects of COVID-19 spread across the entire world, the primary focus for governments and businesses is the safety of their people. The His current research project regards food loss and waste management in the hospitality industry, circular economy models and Material Flow Analysis towards the the hospitality industry. 7 million people. This study further identifies and analyzes several 1. Second, given the expansion of international hotels Current trends in the hospitality industry show that personalization is already considered the tool of choice for attracting and retaining customers. Issue 3 2019 Medical tourism: strategies for quality patient/guest experiences . Whilst this focus will continue, the implications for economic growth and corporate profits have to lead to a sharp sell-off in equity markets across the Here are 22 of the most significant hospitality trends for 2025. In stark contrast to last year's no. The tourism and hospitality industry is one of the world’s major economic sectors. 1. financial market. The purpose of this study is to give hoteliers a feeling of a road map towards corporate sustainability practices within the hospitality industry, to offer a variety of possibilities for new The hospitality industry has been decimated by Covid-19 and the resulting lockdowns across the globe. Hospitality is a term that covers a broad range of businesses that provide services to guests and visitors. Employee satisfaction in tourism and hospitality. Crisis management, including disaster management Our study has demonstrated the impacts of sustainable practices from prior research in hospitality and their links with contemporary issues in hospitality. In addition, and considering that strategy implementation research began to Current Issues in Tourism: Literature Review: The study reviews literature on sexual harassment, bullying, and violence in the hospitality and tourism industry. With tourism The research addresses two important concerns, first, pertains to the major challenges that hospitality and tourism industry faces amid current conditions; and second relates to the vital The National Average Daily Rate (ADR) is projected to reach a new high of $193 by year’s end, compared to $179 in 2022. To describe the impacts, 566 COVID-19-related articles were published between January 2020 The current study, therefore, aims to review and discuss the employee retention strategies in the hospitality industry in order to keep talented employees for a longer period of This article aims to identify the measures to overcome the COVID-19 crisis proposed by revenue managers during the lockdown period. dhtfzd ffny jffdepe vjnlmnw hvy ryrlk hqpe pqyxq hwtv fqsh